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Fair Usage Policy

CVAT.ai Corporation is committed to maintaining a high-performance environment for all users utilizing its data annotation platform (https://app.cvat.ai/). This Fair Usage Policy ("Policy") ensures that all users have equitable access to our resources while preventing any single user or group from excessively straining the system.

Purpose of the Fair Usage Policy

The primary objective of this Policy is to promote responsible usage of CVAT.ai Corporation’s computational resources within the data annotation platform. This ensures optimal system performance and availability for all users by preventing overload from excessive use of computational resources.

Introduction and Context

This Policy applies to all users of CVAT.ai Corporation’s data annotation platform ("Service") and is an integral part of the Terms of Service. The Policy outlines acceptable use cases and limits resource consumption to prevent abuses that could undermine the Service's stability and usability.

This Policy is governed by the general terms of service and user agreement of all CVAT.ai users, which are accepted upon registration. CVAT reserves the right to modify this Policy at any time, with changes becoming effective immediately upon posting on our website or notification to users. Users are encouraged to review the Policy regularly to ensure compliance.

Usage Limitations

  • External AI Agents Calls: Users on the free plan have a limited number of external AI agent calls per month. This ensures that the resources are distributed fairly among all free plan users.

    Users on paid plans can make more external AI agent calls. However, these calls must fall within the bounds of common-sense usage and must not compromise the service quality for other users or the overall performance of the CVAT platform. Users significantly outpacing typical usage patterns may face additional charges or temporary restrictions to balance the load on our system.

  • Computational Resources: The usage of computational resources is monitored and compared against averages for similar types of users. Users significantly outpacing typical usage patterns may face additional charges or temporary restrictions to balance the load on our systems.
  • Inbound and outbound traffic: Traffic usage is monitored and compared against averages for similar types of users. Users significantly outpacing typical usage patterns may face additional charges or temporary restrictions to balance the load on our systems.

Fraud
Multiple users cannot use one account.

Breaking the limitations of the chosen plan and any other fraud attempts will result in the account being blocked and deleted. 

Monitoring and Enforcement 

CVAT.ai Corporation employs advanced monitoring techniques to assess and compare each user's resource usage against typical usage patterns. This helps identify disproportionate or excessive use, allowing us to take appropriate measures, including service throttling, additional charges, or temporary suspension of service for the user.

Notifications and Modifications 

Users will be notified of any impending actions due to policy violations or excessive use, allowing them to adjust their usage before any limitations are imposed. Any changes to this Policy will be communicated to users through email or posted on our website.

Legal Compliance

All users must comply with applicable laws and regulations when using the Service. Any illegal activities or violations of this Policy may result in immediate termination of the user account and contract.

Users can contact our support team through the contact information on our website with any inquiries or concerns regarding this Policy.

Using CVAT, users acknowledge and agree to abide by this Policy, ensuring a stable and reliable experience for everyone on the platform.